RETURNS

If you are not totally in love with your new purchase, we are happy to refund the cost of your item(s) (as long as the item is in new, unworn condition) in the form of a Bear Fox Babe gift card. We will not accept any items that look used or worn- this is up to our discretion.

To inquire about a return, please email info@bearfoxbabe.com within three days [ 72 hours ] and await an approval from our team.  You will be emailed a reference number that must be written clearly on the outside of your return package. You have another three days [ 72 hours ] to get the package to our studio located at: 

Bear Fox Babe
1903 A Old Court Road
Towson, MD, 21204

Packages without the reference number will be refused. A return approval can take up to 2 business days. This will not affect your time to return the item(s). After we receive and process your return, which can take up to 5 days, you will be notified via email once you have been refunded, and a gift card will be issued.

We do not provide return labels and shipping fees are nonrefundable. You may send your return via UPS, USPS or FedEx. Please make sure you have a tracking number as a way to make sure your package is received. Bear Fox Babe is not responsible for packages that are lost by a carrier or shipped to an incorrect address.

 

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